Please read first before filling in the form below.
- If you have a general question on theWord please see the help manual.
- For more in-depth help please go to the forum such as for Windows, Linux, MacOS.
- Make sure you are using the latest version of theWord: Upgrade if you already have theWord, OR Full installation if you don’t have theWord.
Unlock code locations:
- Purchases after 2016: https://www.thewordbooks.com/index.php/my-account/downloads/
- Purchases before 2016: https://www.theword.net/index.php?purchase-recoverserial&l=english
Send us your order related question and we will try to get back to you within business hours Tuesday-Friday 9am-5pm MST:
For questions related to Unlock codes, orders, please include as much detail below when you fill in the form. This form is not for general help, see above.